Our Quality Policy
We are committed to our Quality Policy, in place to ensure all our services fully meet the requirements of our standards and expectations of our customers. Adhering to the principles of our Quality Policy is our responsibility as both executives and staff of Dağlı Trading.
Our Mission is to deliver the highest quality and most trusted products to our customers, guided by international quality standards and our values.
Our Vision is to be the leading manufacturer of cleaning products in North Cyprus and deliver high quality and trusted products and services to our customers, while maintaining sustainable growth
Customer-Centricity: We are committed to meeting and exceeding customer demands, before, during and after sales
Innovation & Agility: We are flexible and fast in responding to changing market trends, ingredients and methodologies
Honesty & Integrity: We are committed to conforming to the highest ethical and legal standards with our partners, customers and employees. We conduct our business based on good intentions, mutual benefit, and fair treatment
Sustainability: We strive to protect our the environment as our duty to both our country and our planet
The principles outlined in our Quality Policy guide our actions to deliver products and services that are high quality, compliant and preferred. Our Quality Policy thrives on the following:
Constantly improving our production technologies, work place safety, product and service quality
Providing on-going product and service related training to all levels of staff to support professional development and deliver better customer service
Delivering high quality, innovative, environment friendly products that are manufactured locally, compliant with the standards of International Quality (ISO 9001:2015, ISO 14001:2015), Work Place Health and Safety, Environment, REACH (Registration, Evaluation, Authorization and Restriction of Chemicals EC 1907/2006), and Good Manufacturing Practices (GMP), creating job opportunities and inciting a source of local pride for the region
Taking all necessary actions to prevent large scale industrial accidents, to restrict potential effects of manufacturing on humans and environment, and to rehabilitate our environment
Adhering to international ethical standards
Protecting our world and environment, reducing risks and waste at their source, making optimum use of natural resources, recycling, and sharing these actions to also inspire our employees, customers, providers and community